Service Uptime Guarantee
What exactly is contained in the service uptime guarantee and why is it so important when you decide on your hosting service supplier?
Usually clients check out just the features they'll get with a specific website hosting plan and end up forgetting something just as important - the service uptime. As effective as a plan may be, frequent downtimes could lead to lower search engine rankings and lost customers no matter what the reason behind them could be. After all, not many people would come back to an Internet site which is inaccessible 50 % of the time, not mentioning the lost capital if you've invested in an advertising campaign. This is why, if you acquire a new web hosting plan, you should make sure that the service shall be stable and your sites will be online always. This means more traffic, or in case that you have an online store, for example, better uptime usually means more satisfied customers.
Service Uptime Guarantee in Website Hosting
We guarantee 99.9% service uptime for each and every website hosting
account on our web servers. We utilize an avant-garde cloud web hosting platform in which every part of the web hosting service is addressed by a different cluster of servers, so if one machine fails, the other ones within the cluster are going to take over instantly. The cloud platform also lessens the overall load substantially, and so the web hosting service is much more stable compared to a service by which everything runs on just a single machine and your sites will perform in the best possible way. We furthermore have redundant Internet lines and diesel backup generators to ensure that your sites will remain online no matter what. Hardware and software firewalls warrant the proper operation of our web servers in case of DDoS attacks while in the case of any software trouble, we have admins overseeing the servers 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
If you get a semi-dedicated server
plan through our company, you will enjoy a guaranteed 99.9% uptime. Your account will be set up on a cutting-edge cloud hosting platform with a load-balancing system that virtually eradicates any downtime. The files, e-mail messages, stats and databases are all addressed by their own sets of web servers, so even if there's an issue one web server, your internet sites aren't going to be affected in any way. This enables us to offer a considerably more stable website hosting service compared with businesses that run everything on a single web server where a problem with a single service can take the entire web server down. To protect yourself from infrastructure difficulties, our data centers employ several Internet providers and powerful diesel generators, so regardless of what happens, the machines will keep functioning with no interruptions and your sites will remain functioning. Any software difficulties are going to be dealt with instantly by our proficient team of administrators which keep track of all web servers 24/7.
Service Uptime Guarantee in VPS Servers
Our Virtual Private Server packages have a 99.9% uptime warranty. The stability and availability of the service is guaranteed by redundant Internet providers and diesel powered backup generators. We also use new hardware for the physical web servers where the VPS accounts are created to avoid any possibility of hardware malfunction and each and every part has been tested carefully. The integrity of your info is ensured by using enterprise-level hard drives working in RAID and the uptime warranty time includes all repairs and maintenance procedures, so your sites will be working practically without any disturbances. Our skilled admins will resolve immediately any software issue that could show up, so even if there's a problem with another VPS server
account on the physical hosting server, your VPS isn't going to be affected. The server uptime is listed on our site and not concealed in our Terms of Service because we can keep our promise and provide an incredibly stable hosting service.
Service Uptime Guarantee in Dedicated Servers
While we cannot control what you do with your dedicated server
, the types of offline software or script-driven applications you install on it or how often you reboot it, we can make certain that it is accessible no less than 99.9% of the time. Your web server will be located in our state-of-the-art facility in the downtown area of Chicago and its uptime and accessibility is going to be ensured by powerful diesel backup generators and a number of Internet providers, so no blackouts or other infrastructural challenges will affect the proper work of your websites at any time. Our expert team of system admins will make sure that if your server stops for some reason, it will be rebooted right away. In order to avoid any chance of malfunctions, we'll give you a web server with new and thoroughly tested hardware components to make certain that all of your Internet sites are up and running no matter what.