Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Website Control Panel you can find an in–depth Help Center section offering heaps of educational articles and regularly asked questions. They are compiled by our support team of trained technicians. Simply type in your question and our smart platform will show you the best possible answer.

  • Top quality support service

  • Educational Videos

  • For people who would like to learn how to remedy a regularly experienced issue by watching an educational video, we’ve added a compilation of video tutorials to our Website Control Panel. All the tutorial videos are very short and simple to understand. They offer visual demonstrations of various site management techniques.

  • Intuitive help center

  • A One–Hour Support Ticket Response Guarantee

  • We back up our semi–dedicated servers with a round–the–clock tech support service and a 1–hour response guarantee. Our professional technical support engineers will be at your disposal 24–7 to respond to your queries and to deal with any problem that you might possibly run into. Simply open a client support ticket from the Help section and we’ll reply back to you quicker than you can say Jack Robinson.