Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing top notch support on–time is our high priority, so we support each Linux website hosting plan with a 1–hour ticket resolution guarantee. As you post a ticket or send us an e–mail, our client help support crew will try their best to offer the most acceptable solution to your situation and to offer help and advice in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is provided by a team of knowledgeable techs that are ready to answer to your issue without delay. You can get hold of the tech support team by launching a technical support ticket from your Website Control Panel or by posting us an email. On working days, you can also call us on the telephone or take advantage of the live chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has incorporated a broad practical knowledge base into the Control Panel so its possible to have handy step by step information whenever you want. Each area of the Control Panel possesses its own contextual support area presenting a selection of how–to posts. We have also made educational videos to present you with a greater idea of just how to perform any given process.